ssbet Privacy Policy

1 Introduction and Applicability

ssbet is a safe and reliable online gaming platform operating for users in Bangladesh. We place the highest priority on our users' privacy and are committed to protecting their personal information.

This Privacy Policy applies to the ssbet website (ssbet.lat) and all related services. By using this website or registering an account with ssbet, you consent to the terms of this Privacy Policy.

This policy is consistent with the laws and regulations in force in Bangladesh and has been drawn up in accordance with international data protection standards. It is important that you read this Privacy Policy in full before using any ssbet service.

2 Information We Collect

ssbet collects only the information necessary to provide its services. We collect information under the following categories:

2.1 Identity Information

• Full name and date of birth
• National ID card or passport number
• Residential address
• Email address and mobile number

2.2 Financial Information

• bKash, Nagad, or Rocket account number (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.3 Technical and Usage Information

• IP address and device identity (Device ID)
• Browser type and operating system
• Activity logs and session data on the platform
• Gaming history and preference data

3 How We Collect Information

ssbet collects user information through the following methods:

3.1 Information Provided Directly

Users provide information directly during account registration, identity verification (KYC), deposit and withdrawal processes, and when contacting customer support. This information is collected with the user's informed consent.

3.2 Automatically Collected Information

While browsing the website, technical information is automatically collected through cookies, web beacons, and similar technologies. This includes user navigation patterns, number of page visits, and click activity.

3.3 Information Received from Third Parties

Information may be received in certain cases through identity verification services, payment processors (bKash, Nagad, Rocket), and fraud prevention agencies. Such receipt of information is carried out for the purpose of meeting relevant legal obligations or preventing fraud.

4 Purpose of Using Information

ssbet uses the information it collects only for the following legitimate purposes:

• Completing account registration and identity verification
• Securely processing financial transactions (deposits and withdrawals)
• Correctly providing bonuses and promotional offers
• Ensuring effective customer support through 24/7 live chat
• Preventing fraud, money laundering, and other illegal activities
• Applying and monitoring responsible gaming policies
• Improving service quality and enhancing platform performance
• Complying with applicable laws and the directions of regulatory authorities
• Investigating and resolving security incidents

ssbet never sells your personal information to third parties or rents it out for marketing purposes. The core principle of ssbet's Privacy Policy is to ensure the highest level of protection for users' information.

5 Information Storage and Security

ssbet applies industry-standard security measures to ensure the safety of your information:

5.1 Technical Security

• 256-bit SSL (Secure Sockets Layer) encryption — applied to all data transfers
• Storage of sensitive information in encrypted databases
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

5.2 Organisational Security

• Access to personal information is restricted to authorised personnel only
• Regular data protection training for staff
• Confidentiality agreements with third-party service providers

5.3 Data Retention Period

ssbet retains personal information for as long as legal obligations require and while the account remains active. Even after an account is closed, some information may be retained for a period determined by applicable law. After the required period has passed, information is securely deleted or anonymised.

6 Sharing Information with Third Parties

ssbet does not share your personal information with any third party except in the following limited circumstances:

6.1 Service Providers

Payment processors (bKash, Nagad, Rocket, banks), identity verification agencies, and IT infrastructure providers are permitted to receive the minimum information necessary to carry out their specific functions. All such providers are contractually bound to uphold ssbet's privacy standards.

6.2 Legal Obligations

ssbet may be required to disclose information in order to comply with a court order, a directive from a government authority, or an applicable legal obligation. In such cases, ssbet does not disclose anything beyond what is legally authorised.

6.3 Fraud and Security

It may be necessary to share information with regulatory and investigative bodies for the purposes of anti-money laundering (AML), fraud detection, and other important security objectives.

ssbet never sells or transfers your information to third parties for marketing, advertising, or commercial gain.

7 Cookies and Tracking Technologies

The ssbet website uses cookies and similar tracking technologies to help improve the user experience and ensure the platform functions properly.

7.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and security
• Functional Cookies: For remembering user preferences and settings
• Analytics Cookies: For analysing usage patterns in order to improve service quality

7.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note that disabling essential cookies may cause some important website functions to not work properly. When you visit the ssbet website for the first time, we ask for your consent regarding the use of cookies.

8 User Rights

Under ssbet's Privacy Policy, you enjoy the following rights:

8.1 Right to Access Information

You may at any time request a copy of your personal information collected and stored by ssbet. This request can be made by sending an email to [email protected].

8.2 Right to Correct Information

If any information stored in your profile is incorrect or incomplete, you may request that it be corrected or updated. Our customer support team is available through 24/7 live chat to assist with this.

8.3 Right to Delete Information

In certain cases you may request that your personal information be deleted. However, due to legal obligations, ongoing investigations, or security reasons, it may not be possible to delete all information immediately.

8.4 Right to Object to Processing

In certain circumstances you may object to the processing of your personal information. For any queries or requests on this matter, please contact our customer support team.

8.5 Right to Lodge a Complaint

If you believe that ssbet has violated your privacy rights, you may contact us directly. We take all complaints seriously and are committed to responding within a set timeframe.

9 Privacy of Minors

ssbet provides services only to those aged 21 and above. It is strictly prohibited for any person under the age of 21 to open an ssbet account or use the platform.

ssbet does not knowingly collect or store the personal information of any person under the age of 21. If we become aware that a minor has used our services, that account will be closed immediately and all related information will be deleted.

We request that guardians take appropriate parental controls to ensure that their children are unable to access online gaming platforms.

10 Policy Changes

ssbet reserves the right to amend or update this Privacy Policy at any time. If any significant changes are made to the policy, we will notify you in the following ways:

• Displaying a notice in a prominent location on the website
• Sending an update notification to your registered email address
• A notification about the changes when you log in to your account

If you continue using ssbet services after changes have been made, you will be considered to have consented to the revised Privacy Policy. If you do not agree with the updated policy, you may close your account at any time.

The latest version of this Privacy Policy will always be available at ssbet.lat/privacy-policy. We encourage you to visit this page regularly.

11 Contact Us

If you have any questions, complaints, or information requests regarding this Privacy Policy, please contact us: